I'm using a mobile cell phone to link the openSPOT3 with the internet. My current connection speed is 15 Mbps download and 13 Mbps upload through the cell phones hotspot connection. Others that I'm able to speak with on DStar says that I shouldn't be having this issue at these speeds, But for some reason the TX and RX is getting a lot of R2D2 and packet loss between 5% to 20%. I have adjusted the dejitter to 1000 ms from 500 ms default because of 3G/4G cell phone suggestion in the manual and no change. I have reset all connections and the problem hasn't changed. I have also tried many different settings and no change.

So I'm wondering if I should try my home internet connection to see if I'm getting the same results. If this resolved the current problem, then I'm wondering if a Jetpack offered with Verizon or Nighthawk offered with AT&T would solve my issue since it could possibly be an internet speed issue with my phone. If connecting the openSPOT3 with my home internet doesn't correct the issue, is it possible that I might have a defective unit? If so, how would we go about replacing the unit?

Also, on the Echo test the openSPOT3 fails to repeat the echo correctly. When I key up I say "KE0YTP testing" and the openSPOT3 says "YTP testing". Then you say it again its all garbled. So I'm confused why this is happening too.

Also, the openSPOT3 web interface reboots a lot so I'm not sure what could be causing this issue too. it does it on my phone and my laptop in the truck. It's very random when it does it.

I'm currently using an ICOM 5100A along with a Samsung Note 8 phone through Verizon using the mobile hotspot for internet access with the openSPOT3.

Note: I'm an over the road truck driver and I'm away from home 3-4 weeks before I return home.

Your great assistance in this issue would be greatly helpful.
Thank you in advance for all you do.
KE0YTP

More to follow:
Here is a sample of what it's doing on receiving.
19:11:55 ref: invalid seqnum received, got 7 expected 4, missing 3 packets
19:11:55 ref: invalid seqnum received, got 7 expected 4, missing 3 packets
19:11:55 ref: got ping, replying
19:11:55 ref: invalid seqnum received, got 4 expected 21, missing 4 packets
19:11:56 ref: got ping, replying
19:11:56 ref: got last frame
19:11:56 dstarcalltracker: call ended, dur 1.8s ber 0.0% loss 7.5% rssi 0
19:11:56 ref: call ended
19:11:57 ref: got ping, replying
19:11:57 modem-djq: emptied, closing
19:11:58 ref: got ping, replying
19:11:58 ref: got ccs ping
19:11:58 ccs: sending pong
19:11:59 ref: got ping, replying
19:12:01 ref: got ping, replying
19:12:02 ref: got ping, replying
19:12:03 ref: got ping, replying
19:12:04 ref: got ping, replying
19:12:04 batt: stat: charge/500mA, 100% (4138mV 34C est. 0h0m)
19:12:06 ref: got ping, replying
19:12:08 ref: got ping, replying
19:12:09 ref: got ccs ping
19:12:09 ccs: sending pong
19:12:10 ref: got ping, replying
19:12:11 ref: got ping, replying
19:12:12 ref: got ping, replying
19:12:14 ref: got ping, replying
19:12:14 batt: stat: charge/500mA, 100% (4138mV 34C est. 0h0m)
19:12:15 ref: got ping, replying
19:12:17 ref: got ping, replying
19:12:19 ref: got ping, replying
19:12:20 ref: got ping, replying
19:12:20 ref: got ccs ping
19:12:20 ccs: sending pong
19:12:21 ref: got ping, replying
19:12:22 ref: got ping, replying
19:12:22 nvmm: net check
19:12:24 ref: got ping, replying
19:12:24 batt: stat: charge/500mA, 100% (4142mV (new) 34C est. 0h0m)
19:12:24 nvmm: net check ok (121 ms)
19:12:25 ref: got ping, replying
19:12:27 ref: got ping, replying
19:12:28 dstarcalltracker: got decoded header data from net
19:12:28 dstarcalltracker: voice call started, dst: CQCQCQ src: WW6USA D/DNGL from modem: 0 id: 3aeecc9a1cbad480
19:12:28 nvmm-csd: ignoring special callsign CQCQCQ
19:12:28 nvmm-csd: no csd
19:12:28 ref: new call started
19:12:28 dstarcalltracker-sd: got msg Larry NEW MEXICO
19:12:28 ref: invalid seqnum received, got 10 expected 9, missing 1 packets
19:12:29 ref: invalid seqnum received, got 4 expected 21, missing 4 packets
19:12:30 ref: invalid seqnum received, got 0 expected 19, missing 2 packets
19:12:30 ref: got ping, replying
19:12:31 ref: got ping, replying
19:12:31 ref: invalid seqnum received, got 0 expected 19, missing 2 packets
19:12:31 ref: got ccs ping
19:12:31 ccs: sending pong
19:12:32 ref: invalid seqnum received, got 3 expected 2, missing 1 packets
19:12:32 ref: got ping, replying
19:12:32 net-seqbuf: seqnum 12 diff too big (max: 5)
19:12:32 ref: invalid seqnum received, got 12 expected 4, missing 8 packets
19:12:33 modem-djq: emptied, closing
19:12:34 ref: invalid seqnum received, got 11 expected 10, missing 1 packets
19:12:34 ref: got ping, replying
19:12:34 batt: stat: charge/500mA, 100% (4142mV 34C est. 0h0m)
19:12:34 ref: invalid seqnum received, got 0 expected 20, missing 1 packets
19:12:34 modem-djq: emptied, closing
19:12:35 ref: got ping, replying
19:12:36 ref: invalid seqnum received, got 16 expected 8, missing 8 packets
19:12:36 ref: got ping, replying
19:12:36 modem-djq: emptied, closing
19:12:37 ref: got ping, replying
19:12:37 ref: invalid seqnum received, got 17 expected 13, missing 4 packets
19:12:38 ref: got ping, replying
19:12:39 ref: got ping, replying
19:12:39 ref: invalid seqnum received, got 4 expected 21, missing 4 packets
19:12:39 modem-djq: emptied, closing
19:12:40 ref: got ping, replying
19:12:41 ref: got ping, replying
19:12:41 dstarcalltracker: call ended (timeout), dur 12.1s ber 0.0% loss 8.5% rssi 0
19:12:41 ref: call ended
19:12:42 ref: got ping, replying
19:12:42 ref: got ccs ping
19:12:42 ccs: sending pong
19:12:43 ref: got ping, replying
19:12:44 batt: stat: charge/500mA, 100% (4142mV 34C est. 0h0m)
19:12:44 ref: got ping, replying
19:12:45 dstarcalltracker: got decoded header data from net
19:12:45 dstarcalltracker: voice call started, dst: CQCQCQ src: KG4CWC /Bob from modem: 0 id: 640ad49a0cb818a6
19:12:45 nvmm-csd: ignoring special callsign CQCQCQ
19:12:45 nvmm-csd: no csd
19:12:45 ref: new call started
19:12:45 ref: invalid seqnum received, got 9 expected 8, missing 1 packets
19:12:45 dstarcalltracker-sd: got msg West Palm Beach Ffff
19:12:46 ref: got ping, replying
19:12:47 ref: invalid seqnum received, got 0 expected 20, missing 1 packets
19:12:47 ref: invalid seqnum received, got 6 expected 3, missing 3 packets
19:12:48 modem-djq: emptied, closing
19:12:48 ref: got ping, replying
19:12:48 ref: invalid seqnum received, got 0 expected 19, missing 2 packets
19:12:48 dstarcalltracker-sd: got msg West Palm Beach FL.
19:12:48 ref: invalid seqnum received, got 20 expected 16, missing 4 packets
19:12:49 ref: got ping, replying
19:12:49 ref: got last frame
19:12:49 dstarcalltracker: call ended, dur 4.3s ber 0.0% loss 5.2% rssi 0
19:12:49 ref: call ended

On Transmitting its doing this when it reboots the web interface:
19:25:53 httpsrv[0]: websocket opened with token feded494
19:25:53 httpsrv[0]: websocket opened with token feded494
19:25:54 batt: stat: done/500mA, 99% (4098mV (new) 32C)
19:25:57 ref: got ping, replying
19:26:04 batt: stat: done/500mA, 99% (4102mV (new) 32C)
19:26:07 ref: got ping, replying
19:26:08 net-seqbuf: seqnum 4 diff too big (max: 5)
19:26:14 batt: stat: done/500mA, 99% (4100mV (new) 32C)
19:26:16 ref: got ccs ping
19:26:16 ccs: sending pong
19:26:17 ref: got ping, replying
19:26:22 nvmm: net check
19:26:24 batt: stat: done/500mA, 99% (4100mV (new) 32C)
19:26:25 httpcln: connectivitycheck.gstatic.com resolve error
19:26:25 nvmm: net check retry 1/2
19:26:34 batt: stat: done/500mA, 99% (4098mV (new) 32C)
19:26:35 nvmm: net check
19:26:37 ref: got ping, replying
19:26:37 nvmm: net check ok (72 ms)
19:26:38 ref: got ccs ping
19:26:38 ccs: sending pong
19:26:44 batt: stat: done/500mA, 99% (4100mV (new) 31C)
19:26:47 ref: got ping, replying
19:26:54 batt: stat: done/500mA, 99% (4098mV (new) 31C)
19:27:04 batt: stat: done/500mA, 99% (4098mV (new) 31C)
19:27:07 nvmm: net check
19:27:07 ref: got ping, replying
19:27:08 nvmm: net check ok (59 ms)
19:27:14 batt: stat: done/500mA, 99% (4096mV (new) 31C)
19:27:24 batt: stat: done/500mA, 99% (4098mV (new) 31C)
19:27:27 ref: got ping, replying
19:27:33 ref: got ccs ping
19:27:33 ccs: sending pong
19:27:34 batt: stat: done/500mA, 99% (4096mV (new) 31C)
19:27:38 nvmm: net check
19:27:41 httpcln: connectivitycheck.gstatic.com resolve error
19:27:41 nvmm: net check retry 1/2
19:27:44 batt: stat: done/500mA, 99% (4098mV (new) 31C)
19:27:47 ref: got ping, replying
19:27:51 nvmm: net check
19:27:54 nvmm: net check ok (97 ms)
19:27:54 batt: stat: done/500mA, 99% (4094mV (new) 31C)
19:27:55 ref: got ccs ping
19:27:55 ccs: sending pong
19:27:57 ref: got ping, replying
19:28:04 batt: stat: done/500mA, 99% (4094mV (new) 31C)
19:28:14 batt: stat: done/500mA, 99% (4094mV (new) 31C)
19:28:17 ref: got ccs ping
19:28:17 ccs: sending pong
19:28:17 ref: got ping, replying
19:28:24 nvmm: net check
19:28:24 batt: stat: done/500mA, 99% (4092mV (new) 31C)
19:28:24 nvmm: net check ok (54 ms)
19:28:34 batt: stat: done/500mA, 99% (4092mV (new) 31C)
19:28:37 ref: got ping, replying
19:28:39 ref: got ccs ping
19:28:39 ccs: sending pong
19:28:44 batt: stat: done/500mA, 99% (4094mV (new) 31C)
19:28:48 ref: got ping, replying
19:28:54 batt: stat: done/500mA, 99% (4092mV (new) 31C)
19:28:54 nvmm: net check
19:28:57 ref: got ping, replying
19:28:57 httpcln: connectivitycheck.gstatic.com resolve error
19:28:58 nvmm: net check retry 1/2
19:29:01 ref: got ccs ping
19:29:01 ccs: sending pong
19:29:04 batt: stat: done/500mA, 99% (4092mV (new) 31C)
19:29:07 ref: got ping, replying
19:29:07 nvmm: net check
19:29:11 httpcln: connectivitycheck.gstatic.com resolve error
19:29:11 nvmm: net check failed
19:29:15 batt: stat: done/500mA, 99% (4092mV (new) 31C)
19:29:18 ref: got ping, replying
19:29:20 dstarcalltracker: got header
19:29:20 dstarcalltracker: voice call started, dst: CQCQCQ src: KE0YTP /JEFF from modem: 1 id: 541050005e9a18b2
19:29:20 nvmm-csd: ignoring special callsign CQCQCQ
19:29:20 nvmm-csd: no csd
19:29:20 ref: call started
19:29:21 dstarcalltracker-sd: got msg ID-5100 / USA
19:29:21 nvmm: net check
19:29:21 dstarcalltracker-sd: gps data $$CRC05D7,KE0YTP>API510,DSTAR*:!2724.88N/08023.88Wu/.
19:29:21 dstarcalltracker-sd: gps data $$CRC05D7,KE0YTP>API510,DSTAR*:!2724.88N/08023.88Wu/.
19:29:22 nvmm: net check ok (256 ms)
19:29:22 ref: got ccs ping
19:29:22 ccs: sending pong
19:29:23 dstarcalltracker-sd: gps data $$CRC05D7,KE0YTP>API510,DSTAR*:!2724.88N/08023.88Wu/.
19:29:25 batt: stat: done/500mA, 99% (4090mV (new) 31C)
19:29:25 dstarcalltracker-sd: gps data $$CRC05D7,KE0YTP>API510,DSTAR*:!2724.88N/08023.88Wu/.
19:29:27 dstarcalltracker-sd: gps data $$CRC05D7,KE0YTP>API510,DSTAR*:!2724.88N/08023.88Wu/.