Trying to help friend configure his OS4 Plus when using a T-Mobile Cell Phone Internet router (2.4 GB)
Issues connecting to the Open Spot Web Interface. Connects fine using regular router.
When he was able to connect his interface (Windows 10) the GUI was significantly different than mine.
Menus were not the same. Many sttings / options missing even in advanced mode. (http://192.168.1.219/#status)
APP LED on Open Spot VERY dim, even when set to 100%. Makes no difference if powered or using internal battery.
Tried everything. Did a complete firmware recovery reload using widows 10. No luck.
Please provide instruction how and where to return unit for repair or replacement.