red/blue and will not connect to wifi

Dougmacarthur42

When I turn on the os it flashes blue/red so I have to do a 30 second reset. The os flashes white. When I go to connect to my home wifi, it says connected but the os is still blue/red and not green. This is a brand new os received two days ago. I think it must be defective and must be returned to Shark but I don't see any procedure to return. What should I do about all this.
73 Doug in Ottawa, VA3PSI

micksmith

Maybe operater error, you've had it 2 days, wrong setting somewhere you missed or you dont know wha your doing yet, dont be so quick to blame the OS4 as many have done in the past only to find out its their fault, just saying.

Dougmacarthur42

I have had 3 different people with computer skills follow the manual exactly. In the beginning the os flashes white. I go into my computer wifi and the openspot appears, so I clicked openspot and it connected to my home wifi. The os was still blinking white. Then the browser interface started up and it claimed to be connected to my home wifi, but the lights just flashed blue/red.
Any ideas would be appreciated.
73
Doug

micksmith

Pretty sure flashing red blue means your not connected to a reflecter, when im connected to a reflector and it goes off line for whatever reason it flashes blue red untill the reflecter comes back on-line or i go to another reflecter, so your connected to WiFi but not to a reflecter, what reflecter or whatever are you trying to connect to. if you see special connecter or null connecter on the web page your not connected to anything except your WiFi, you will need to connect to something like America link on fusion or REF030C on D-Star or a DMR room like TG91, i have plenty of PC savy friends that are a fish outta water when it comes to anything radio

From the Manual, Flashing Red/Blue

openSPOT4 is connected to the Wi-Fi network and trying to connect to the selected server:

so if you have not set up a server thats what your gonna get, flashing red blue, these aint a plug and play item you
got to set them up right or your not going to get anywhere. get someone round that knows what they're doing with hotspots

Dougmacarthur42

Thanks, that helps a lot. I want to tell you in more detail what happened. When the OS4 pro came, I charged it up and I turned it on and it was flashing white, ready to connect. Then I turned on my Windows 11 PC, went to wifi and the openspot4 pro was there. I clicked on it and connected to my home wifi. I believe at this point the Shark interface came up and I told it i was using a D-Star radio, it gave a frequency of 433.9 and when it asked what network server, I selected Brandmeister. Then I closed the window and turned off the openspot. I don't know what the openspot status light was doing. The next time i turned on the os, that status light was red/blue blinking.
So from what you're saying, there is probably nothing wrong at all. The openspot 4 cannot connect to a Brandmeister server etc. I will be picking up my Kenwood TH-D75A tomorrow and will continue setting up for Bransmister.
Thanks again,
73
Doug

micksmith

Brandmister is DMR, the 75 is D-star so you will need to cross mode to use the 75 on a DMR server, the openspot can connect to to a Dmr server as well as D-Star and Fusion, if i was you and using a D-star radio i would stick to getting the D-star side working first on a D-star server, something like REF01C or REF030C, before trying to cross mode to DMR, If i remember right you will need to set up a password etc on the brandmister self care page or you wont get into DMR, But using a new radio like the 75 and setting that up and a new openspot your in for a hell of a ride, best look at a bunch of youtube videos to help out