Red/Blue flashing unable to fix.

Dboggny

The LED is flashing red and blue. Pressing : long pressing any of the buttons does nothing.

HA2NON

Please see the list of status LED states on this user manual page: https://manuals.sharkrf.com/openspot4/en/led-states.html#status-led

Red/blue status LED means that the openSPOT4 is connected to the Wi-Fi network, but there's a problem with the internet connection. The LED will show this state if the openSPOT4 is connected to a Wi-Fi network, trying to connect to the selected server, but it can't because there's a problem with the internet connection. This error can be caused if the router, network, or the internet service provider is using a proxy or some kind of traffic filtering which blocks the openSPOT4 from connecting.

Dboggny

As usual you miss the mark. Pressing the buttons does NOTHING. So I can’t fix it until it runs out of juice!

micksmith

Dont think anyones missing the mark here, except maybe you, Have you even set up a server for the os4 to connect to cos if you aint then thats what your gonna get, flashing red/blue

Dboggny

Thanks Mick for you insightful intervention. The router went down for unknown reasons and I rebooted it. The OS 4 did not reconnect and flashed red and blue. I tried to reboot the OS4 but I could not shut it off or put it into AP mode because the BUTTONS DIDNT WORK WHEN I SHORT PRESSED OR LONG PRESSED THEM. Why don’t you go back to whatever it is you are doing and let the big boys figure this out.

micksmith

Well as you seem to hold yourself as one of the big boys it looks like your having a bit of a problem, so not so big after all, maybe spend a bit more time sorting it out instead of piss flapping on here, just a suggestion, Oh and, Thanks accepted

Anyway, moving on, if you still cant get it sorted maybe have a go at this,

use the openSPOT4 recovery application to flash a complete firmware image to the device manually. This will also reset the configuration of the device to factory defaults.

https://public.sharkrf.com/ose-recovery/openspot4-v1-recovery-v2-windows-x86_64.msi
https://public.sharkrf.com/ose-recovery/openspot4-v1-recovery-v2-linux-x86_64.tar.gz
https://public.sharkrf.com/ose-recovery/openspot4-v1-recovery-v2-macos.dmg
In case you can't install/run the app on Windows, please see the Windows installation instructions on the SharkRF Link app page (the Windows installation instructions are the same for both the openSPOT4 recovery app and the SharkRF Link app).

If the recovery software does not see the device then please try using a different USB cable and USB port on your computer. If this does not even help then press and hold both buttons on the device at the same time for 10 seconds to enter it into bootloader mode before using the recovery software. Note that only the recovery software will be able to exit this bootloader mode so do not use this method otherwise.

There has been a time when ive had to hold the button down for around 20 seconds to turn the OS4 off.

Tyrbiter

You've supplied some information that we didn't have initially, namely that your router had a problem and needed to be rebooted. It's possible that something changed in its configuration because of this, if you have a config backup for it before this happened maybe you could try restoring it.

Others have reported problems with networks that don't pass UDP packets which prevents the openSPOTs from reaching the needed servers.

I don't know if this is what's happened to you but I suspect that the extended pressing of the buttons as suggested by Mick might help to get the OS4 out of its confused state and power it down and back up again.