Trying to Return a M1K

kb2csn

Hello I am Carlos KB2csn. I am visually Impaired totally blind and bought an M1K. As A blind person, I find it be a pretty inaccessible product, also I am going into a nursing home where there is no WIFI. I am on disability and cant afford to lose the $400 and I am inquired about returning it several times. It has been two weeks since I received it on Wednesday. If anyone has info on how to return it or how to get a return label. Thank you very much, Carlos. I have spoken to Norbert about many products. I have not received any info about returning it. I have spoken with info@sharkrf.com and I have called their phone number in Tallinn, Estonia and left voicemails for SharkRF. Any help would be apricated

HA2NON

We've already sent you the product return information in email twice. Please check your emails.

km6jrn

HA2NON You guys are great! Never had a problem! Great customer service.

KM9Q

I am trying to return an Openspot 4 pro that died after 1 hour of use. I have been communicating via email with someone named Norbert at Shark RF, but Norbert has not provided instructions on how to return my item. I have asked in every single email for these instructions, but I have not received the instructions on how to return. In the last email I received, Norbert finally said you can return if you want, but again no instructions. I have checked my spam folder and there is nothing there. I do not see any info on the Shark RF website that describes how to initiate a return.

KM9Q Scott

KM9Q

KM9Q I have now finally received return instructions after posting this to the forum.