Need help connecting to the SharkRF link

WB0CDY

Hello: I am also discussing this via email with SharkRF but wanted to see if additional insight is available from the group.

System: MacBookPro, OS Ventura 13.7.5, Google Home network with 1 router node and 2 WiFi extenders.

When following the manual's setup sequence, I see the following:

1) Connect to my home network on the WiFi setup page. I choose the Google Home node with the strongest signal, enter PW for WiFi, press connect(connection to other nodes give the same result as described shortly).
2)Dialog box indicates connecting, and then “Acquiring IP address”. Message appears: “Can't connect to the requested Wi-Fi network. Reason: the openSPOT4 was not able to acquire an IP address.”
3) Press OK in error message, and then “Skip” in dialog box
4) Dialog box indicates now shows “Connected” window, but does not call out my WiFi network specifically by name as indicated in manual.
5) Press “Next” and OK in box indicating that AP will be turned off
6) OSP LEDs alternated orange and green as described in manual, indicating connection.
7) Home network reconnects
8) Go to sharkrf.link where UID is entered: system will not connect; times out on Safari, Brave and Chrome browsers, receiving messages such as “the server where this page is located isn’t responding”, or “Safari can’t open the page 192.168.86.20 because Safari can’t connect to the server 192.168.86.20.”

I have tried resetting the OS4 to factory settings several times, turned off iCloud Private Relay (from manual), restarted my modem and Google Home network several times, but without success.

Can anyone provide some additional suggestions? I'm starting to think that the OS4 will not work with my particular WiFi setup.

Thanks,

Joe/WB0CDY

LouNawlins

Let me see if I am understanding your issue: You are unable to connect OS4 to your Home Networks?

LouNawlins

If so on the OP4 after powered on press and hold the WiFi button for about 3 seconds.
Look on you pc or phone for it as an available wifi.
Select the OP4's Wifi
That will allow you to connect to the OP4 and make adjustments

Go to the OP4 WiFi Tab and enter your home SSID & Password - then save

It will save it and disconnect from you phone or PC.
Now go back to your home network on you phone or PC
Connect to the OP4 on your home network

WB0CDY

Hi Lou,

Based on the LED lights and confirmed by SharkRF staff, I am apparently able to connect the OS4 to my WiFi network (lights orange and green alternating). However, during the connection process (following the manual steps and what you suggested), I get a message from the OS4 indicating that the OS4 is unable to receive the IP address being sent by my network (Google Home). I am able to press "Skip" from the WiFi setup page (p. 7), and then I get a confirmation on the subsequent "Connected" dialog box. But in contrast to the manual (p. 8), the network name is not specified.

It appears that the OS4 is somehow able to connect to my network, but is unable to receive an IP address. And without an assigned IP address, email discussion with SharkRF suggests that without the IP address, I cannot get into the SharkRf.link page to continue with my setup.

I hope this makes sense: I can apparently connect to my WiFi network, but can't get an IP address which is needed for connection to SharkRF.link.

Any ideas would be really appreciated!

Thanks,

Joe/WB0CDY