Can't log into shark2

Screamineagle
Posts: 15
Joined: Tue Jun 20, 2017 12:49 pm

Can't log into shark2

Post by Screamineagle »

I had some issues getting the setup going but finally was able to get on the air. The problem is I cannot log into the RF2 to complete my setup.

I tried resetting and going through process several times.

Finally hooks up through Brandmeister but still can not get into site to complete all of info.

I unplugged and tried another reset but it would not reset completely but popped on line again and functioning. Still no access into it though through web access.

Really stumped!
Dave
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zelthian
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Location: Centennial, CO
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Re: Can't log into shark2

Post by zelthian »

Make sure your computer/laptop/smartphone is on the same network as the openSPOT2 was set to.

Try one of the following URLs in the address bar of your browser, assuming the hotspot name wasn't changed:
- http://openspot
- http://openspot.local

If that doesn't work, and if you can, determine the IP address of the openSPOT2 and use it as the URL (http://x.x.x.x)

Finally, make sure the openSPOT2 is up and connected to the network. Wait 5 minutes, then go to https://sharkrf.link
- This will ask for the UID of your unit; you can find your UID on the bottom of your openSPOT2 (should be an 8-character mix of numbers and letters). Type this into the box and click connect.
- It takes some time for the UID to show up in the "database" once it's online, but once it's in there, this works really well.
Screamineagle
Posts: 15
Joined: Tue Jun 20, 2017 12:49 pm

Re: Can't log into shark2

Post by Screamineagle »

Tried all that it tries to connect but wont.
Its on line because I can hear and receive traffic as well as transmit.

Funny thing is even when I rest it and reconnect to wifi it pops up by itself and traffic is enabled before I can go in and enter the rest of my info.
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zelthian
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Re: Can't log into shark2

Post by zelthian »

That is very strange.

Have you tried a different device?
Screamineagle
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Joined: Tue Jun 20, 2017 12:49 pm

Re: Can't log into shark2

Post by Screamineagle »

Yeah I know
It tries to open screen says loading and even shows the right IP but wont
We'll see what happens after the update tonight.
Thanks for your help in trying
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zelthian
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Re: Can't log into shark2

Post by zelthian »

Maybe Nonoo can suggest something else.

Last thing: Have you tried clearing your browser cache?
Screamineagle
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Joined: Tue Jun 20, 2017 12:49 pm

Re: Can't log into shark2

Post by Screamineagle »

Yep several times
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HA2NON
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Re: Can't log into shark2

Post by HA2NON »

Can you open the web interface using sharkrf.link?
Do you mean that the web interface is loading only partially?
What browser do you use?
Norbert Varga, HA2NON
SharkRF Team
Screamineagle
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Joined: Tue Jun 20, 2017 12:49 pm

Re: Can't log into shark2

Post by Screamineagle »

No it will not access via shark.link either. It attempts to get in the logo and litle balloons are rotating but does not actually access it.
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HA2NON
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Re: Can't log into shark2

Post by HA2NON »

Make sure the openSPOT2 is on the same network your browser device use, and that you use a supported browser like Chrome, Firefox or Safari.
Norbert Varga, HA2NON
SharkRF Team
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