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Can't log into shark2

Posted: Thu Nov 01, 2018 12:27 am
by Screamineagle
I had some issues getting the setup going but finally was able to get on the air. The problem is I cannot log into the RF2 to complete my setup.

I tried resetting and going through process several times.

Finally hooks up through Brandmeister but still can not get into site to complete all of info.

I unplugged and tried another reset but it would not reset completely but popped on line again and functioning. Still no access into it though through web access.

Really stumped!
Dave

Re: Can't log into shark2

Posted: Thu Nov 01, 2018 12:52 am
by zelthian
Make sure your computer/laptop/smartphone is on the same network as the openSPOT2 was set to.

Try one of the following URLs in the address bar of your browser, assuming the hotspot name wasn't changed:
- http://openspot
- http://openspot.local

If that doesn't work, and if you can, determine the IP address of the openSPOT2 and use it as the URL (http://x.x.x.x)

Finally, make sure the openSPOT2 is up and connected to the network. Wait 5 minutes, then go to https://sharkrf.link
- This will ask for the UID of your unit; you can find your UID on the bottom of your openSPOT2 (should be an 8-character mix of numbers and letters). Type this into the box and click connect.
- It takes some time for the UID to show up in the "database" once it's online, but once it's in there, this works really well.

Re: Can't log into shark2

Posted: Thu Nov 01, 2018 1:17 am
by Screamineagle
Tried all that it tries to connect but wont.
Its on line because I can hear and receive traffic as well as transmit.

Funny thing is even when I rest it and reconnect to wifi it pops up by itself and traffic is enabled before I can go in and enter the rest of my info.

Re: Can't log into shark2

Posted: Thu Nov 01, 2018 1:26 am
by zelthian
That is very strange.

Have you tried a different device?

Re: Can't log into shark2

Posted: Thu Nov 01, 2018 1:34 am
by Screamineagle
Yeah I know
It tries to open screen says loading and even shows the right IP but wont
We'll see what happens after the update tonight.
Thanks for your help in trying

Re: Can't log into shark2

Posted: Thu Nov 01, 2018 1:37 am
by zelthian
Maybe Nonoo can suggest something else.

Last thing: Have you tried clearing your browser cache?

Re: Can't log into shark2

Posted: Thu Nov 01, 2018 1:48 am
by Screamineagle
Yep several times

Re: Can't log into shark2

Posted: Thu Nov 01, 2018 8:26 am
by HA2NON
Can you open the web interface using sharkrf.link?
Do you mean that the web interface is loading only partially?
What browser do you use?

Re: Can't log into shark2

Posted: Thu Nov 01, 2018 11:38 am
by Screamineagle
No it will not access via shark.link either. It attempts to get in the logo and litle balloons are rotating but does not actually access it.

Re: Can't log into shark2

Posted: Thu Nov 01, 2018 1:47 pm
by HA2NON
Make sure the openSPOT2 is on the same network your browser device use, and that you use a supported browser like Chrome, Firefox or Safari.