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Failed upgrade

Posted: Tue Nov 20, 2018 2:49 am
by markw4itg
What could cause multiple firmware upgrade downloads to fail? It can’t be my internet because everything else internet related works just fine ie. browsing, video streaming, etc.

Re: Failed upgrade

Posted: Tue Nov 20, 2018 6:46 am
by HA2NON
What do you mean by upgrade downloads to fail? It does not go up to 100%?

Re: Failed upgrade

Posted: Tue Nov 20, 2018 12:00 pm
by PD0KDN
I have the same problem. Also if I try to download the data/callsigndatabase.
After a few minutes or sometimes seconds there appears a warning: (in a red box) "Firmware upgrade download failed." The last time after 70% of downloading.
And as far as I know, I have no problem with my Internet connection.

Re: Failed upgrade

Posted: Tue Nov 20, 2018 12:35 pm
by markw4itg
Yes I’m still getting the same thing this morning. I watched it get all the way to 95-96% and then it fails 5 times last night. I shut them both down last night & booted them back up this morning. It must’ve went into auto download because when I brought up the interface & went to tools it was already downloading. Again it got to 95% and stopped and red box said download failed. My other OS*2 required me to request an upgrade 2 times before it took the the 3rd time.

Re: Failed upgrade

Posted: Tue Nov 20, 2018 12:38 pm
by markw4itg
HA2NON wrote: Tue Nov 20, 2018 6:46 am What do you mean by upgrade downloads to fail? It does not go up to 100%?
Yes Norbert it gets to about 95% & then says it fails. I tried 5 times same thing. This morning it auto started the download, got to 95% & failed again. My other openSPOT*2 riquired a request 3 times before it actually took it & upgraded.

Re: Failed upgrade

Posted: Tue Nov 20, 2018 1:49 pm
by markw4itg
Well it finally went through, it’s installing the new firmware now.

Re: Failed upgrade

Posted: Tue Nov 20, 2018 3:17 pm
by HA2NON
What do you see in the device log (Status page)?

Re: Failed upgrade

Posted: Tue Nov 20, 2018 5:48 pm
by PD0KDN
Hello Norbert,
Here a short overview of the logfile:

18:34:59 homebrew: pong received
18:35:01 nvmm: new fw available: 21
18:35:01 nvmm: new data available
18:35:01 nvmm-dl: https://img.sharkrf.com/api/v1/images/a ... YYKDA/blob to 00010000
18:35:03 httpcln: received 1022 bytes (0%)
18:35:03 nvmm-dl: got nvd header (data compressed: 0)
18:35:05 homebrew: ping sent
18:35:05 homebrew: pong received
18:35:05 httpcln: received 12288 bytes (0%)
18:35:07 httpcln: received 24576 bytes (1%)
18:35:09 httpcln: received 38265 bytes (2%)
etc etc
and then:
18:37:39 httpcln: received 966763 bytes (75%)
18:37:42 httpcln: received 979051 bytes (76%)
18:37:44 httpcln: stalled for 5 seconds
18:37:44 httpcln: disconnected
18:37:44 nvmm: net check
18:37:44 httpcln: received 4 bytes (100%)
18:37:44 nvmm: net check ok (18 ms)
18:37:45 homebrew: ping sent
18:37:45 homebrew: pong received

Re: Failed upgrade

Posted: Wed Nov 21, 2018 7:25 am
by PD0KDN
Now I have found the solution, at least in my case.
I have two different Wifi-networks. The one that I used the most has a connection to a VPN-Server.
This morning I switched to the Wifi-network that has no connection to a VPN-Server. Downloading and upgrading was not a problem at all!! That is good to know I think!