Openspot3 not booting

Post Reply
pallikas
Posts: 4
Joined: Fri Jun 19, 2020 6:42 pm

Openspot3 not booting

Post by pallikas »

I think i bricked the Openspot3 by shutting it down while updating firmware.

Symptoms, I power it up and it flashes yellow/red then slow red.
Does not appear on any of the configured wifi networks (home or mobile hotspot)
Cannot access with SharkRF.link (due to above)
Cannot switch to hotspot mode with wifi button pressed for 3 seconds
30 second reset does not have any effect
if I hold both buttons for 10 sec, led flashes yellow then solid yellow, and I see bootloader folder on my MacBook Desktop.
Do I need a refresh image (and instructions) sent to me?

Note, had the OS3 for 4 months and it worked fine up to now.
n6cid
Posts: 81
Joined: Thu Apr 18, 2019 6:28 am

Re: Openspot3 not booting

Post by n6cid »

I think you are on the right track you should email "info@sharkrf.com" explaining every thing you posted.
In order for the shark team to send you the OS3 image with instructions.

Good luck....
pallikas
Posts: 4
Joined: Fri Jun 19, 2020 6:42 pm

Re: Openspot3 not booting

Post by pallikas »

I have emailed sharkrf and have not had any response. Is this the proper way to get support? I would have hoped the rebuild process and download would be available on the web site without having to get someone involved via email. I am very disappointed with this situation, as I would have expected something better for a $350US device.
Tyrbiter
Posts: 669
Joined: Thu Dec 22, 2016 11:25 pm

Re: Openspot3 not booting

Post by Tyrbiter »

I would expect a response on Monday, SharkRF are not in the office during the weekend.
Brian G8SEZ
User avatar
HA5OGR
Posts: 555
Joined: Sat Mar 26, 2016 7:32 pm
Location: Dunavarsány
Contact:

Re: Openspot3 not booting

Post by HA5OGR »

I'm sure Norbert or Ákos will answer to you on Monday. They work hard all the week and spend the weekend with their family. I ask for your patience.
73 de Lajos
Openspot alpha tester
Image
pallikas
Posts: 4
Joined: Fri Jun 19, 2020 6:42 pm

Re: Openspot3 not booting

Post by pallikas »

Ok, thanks.
pallikas
Posts: 4
Joined: Fri Jun 19, 2020 6:42 pm

Re: Openspot3 not booting

Post by pallikas »

I reflashed the boot loader but that did not solve the issue. Still same symptom, power on, flashes yellow red for about 30 seconds, then slow flash red.

Help.
User avatar
HA2NON
SharkRF team
SharkRF team
Posts: 5449
Joined: Fri Mar 25, 2016 3:33 pm
Contact:

Re: Openspot3 not booting

Post by HA2NON »

Please contact support at info@sharkrf.com and refer to this forum thread. Also send us your device UID.
Norbert Varga, HA2NON
SharkRF Team
HamScanMan
Posts: 90
Joined: Mon Jan 27, 2020 8:31 pm
Location: California, USA

Re: Openspot3 not booting

Post by HamScanMan »

Please post the results and follow-up. So many "issues" threads just stop with emailing RFSHARK.

Keep the community informed.

Thanks
Post Reply