Defective Open Spot2

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Jim1348
Posts: 17
Joined: Thu Feb 28, 2019 5:38 pm

Defective Open Spot2

Post by Jim1348 » Thu Apr 18, 2019 11:26 pm

I have a defective Shark Open Spot 2. Norbert "Nonoo" Varga, HA2NON told me to contact them at info@sharkrf.com I have sent three emails on three different days this week, but I have had no response. Is there a different e-mail address I should be using? Are they swamped as a result of the DDOS Attack? I spent $256.21 for something that doesn't work at all.

Should I simply contact my credit card company and dispute the charge?

Does anybody know the terms and conditions of the warranty? Will they simply refund my money since I got a defective unit?

Jim
NØJS

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HA2NON
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Re: Defective Open Spot2

Post by HA2NON » Fri Apr 19, 2019 5:32 am

I've answered all your 3 emails. Please check your spam folder.
Norbert "Nonoo" Varga, HA2NON
SharkRF Team

Jim1348
Posts: 17
Joined: Thu Feb 28, 2019 5:38 pm

Defective Open Spot2

Post by Jim1348 » Sat Apr 20, 2019 4:11 am

I did check my spam folder. Can you re-send it to:

n0js@amsat.org

Jim

NØJS

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HA2NON
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Re: Defective Open Spot2

Post by HA2NON » Sat Apr 20, 2019 6:37 am

Ok, email sent again
Norbert "Nonoo" Varga, HA2NON
SharkRF Team

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