OpenSpot 2 - Drops Internet Connection - Refund or replacement needed

KD6QFO
Posts: 45
Joined: Mon Nov 27, 2017 4:13 am
Location: Auburn, California USA.

Re: OpenSpot 2 - Drops Internet Connection - Refund or replacement needed

Post by KD6QFO » Thu Oct 10, 2019 8:52 pm

Thanks for the reply. It’s a high quality 10A psu with lots of capacity. Its also plugged into a UPS that produces sine wave A/C. Only the open spots plugged it. Sadly, I can repeat the problem with other power supplies.

I do appretiate the suggestion.

Kevin.

KD6QFO
Posts: 45
Joined: Mon Nov 27, 2017 4:13 am
Location: Auburn, California USA.

Re: OpenSpot 2 - Drops Internet Connection - Refund or replacement needed

Post by KD6QFO » Sat Oct 12, 2019 3:02 am

I have started to test again after power outages in my area. Sadly both Openspot 2 devices exhibit new but equally frustrating issues. I am logging via the serial port, web interface and pingplot.

Neither device will stay functional for more than an hour. Blue/Yellow is the LED state now after I disabled the internet checking in Network (set to “0”).
The device needs a hard boot after loosing web interface, stops responding to ping, etc.

I have both devices 3 feet from the Wi-Fi. Fast reliable internet, and both devices drop. Sometimes not at the same time. I even have the on the same reflector REF30C.

I must warn anyone considering an Openspot 2 to look elsewhere. I have 3 Openspot1 devices which are great. OS2 is flawed and support is hit and miss…. Try this, oh, try this, oh, must be your internet!!!!

KD6QFO
Posts: 45
Joined: Mon Nov 27, 2017 4:13 am
Location: Auburn, California USA.

Re: OpenSpot 2 - Drops Internet Connection - Refund or replacement needed

Post by KD6QFO » Sat Oct 12, 2019 4:05 am

ref: got last frame
dstarcalltracker: call ended, dur 65.0s ber 0.0% loss 4.3% rssi 0
ref: got ping, replying
ref: got ping, replying
ref: got d-star header, module C
dstarcalltracker: got decoded header data from net
dstarcalltracker: voice call started, dst: CQCQCQ src: KD3NZI / from modem: 0 id: 22aefa40d02af8f8
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
nvmm-csd: looking up callsign KD3NZI
nvmm-csd: dmr ids 3111088 call "KD3NZI" name "Dennis W" city "" state "" country "us"
ref: new call started
ref: got d-star header, module C
ref: got d-star header, module C
ref: got d-star header, module C
ref: got d-star header, module C
ref: got d-star header, module C
ref: got d-star header, module C
ref: got ping, replying
ref: got d-star header, module C
ref: invalid seqnum received, got 5 expected 4, missing 1 packets
ref: got d-star header, module C
ref: got d-star header, module C
ref: got ping, replying
ref: got d-star header, module C
ref: got d-star header, module C
ref: invalid seqnum received, got 5 expected 4, missing 1 packets
ref: got ping, replying
ref: got d-star header, module C
ref: invalid seqnum received, got 0 expected 20, missing 1 packets
ref: invalid seqnum received, got 16 expected 15, missing 1 packets
ref: got d-star header, module C
ref: invalid seqnum received, got 2 expected 1, missing 1 packets
ref: got ping, replying
ref: invalid seqnum received, got 13 expected 12, missing 1 packets
ref: got d-star header, module C
ref: got d-star header, module C
ref: got d-star header, module C
ref: got ping, replying
ref: got d-star header, module C
ref: invalid seqnum received, got 5 expected 3, missing 2 packets
dstarcalltracker: call ended (timeout), dur 8.0s ber 0.0% loss 2.9% rssi 0
ref: rx timeout
ref: init reconnect
spk: starting voice announcement
spk: playing locally: OSDC
spk: loading code pair OS
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: uninitialized
spk: loading code pair DC
spk: sending terminator
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk: starting voice announcement
spk: requesting remote play: OSCOSV
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
spk-remote: getaddrinfo spk.sharkrf.com error
nvmm-csd: looking up callsign CQCQCQ
nvmm-csd: ignoring special callsign CQCQCQ
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized
ref: getaddrinfo ref030.dstargateway.org error
ref: uninitialized

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HA2NON
SharkRF team
SharkRF team
Posts: 4262
Joined: Fri Mar 25, 2016 3:33 pm
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Re: OpenSpot 2 - Drops Internet Connection - Refund or replacement needed

Post by HA2NON » Sat Oct 12, 2019 6:58 am

Log shows that ref030.dstargateway.org can't be resolved. Seems like a DNS server issue, but if you can't ping the OS2, and it stays connected to the Wi-Fi network, then your router may block IP access to it.

Please also test with your phone's Wi-Fi hotspot.
Norbert "Nonoo" Varga, HA2NON
SharkRF Team

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