Motorola Issue

M7GSX
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Motorola Issue

Post by M7GSX »

Hi there,

I'm running on the latest beta (v54) and I have a strange issue where I'm not able to hear people if they are talking through the reflector (4400) rather than the equivalent talkgroup (2350). The radio shows there is activity on the channel but the group call does not come through.

This only seems to be an issue with my Motorola radio, but I've carried out some testing using a repeater on a different network so I know it is not the radio that's causing it. It also used to work fine with older Openspot2 firmware, so it definitely seems like a new bug, potentially caused by some packets being transmitted from the modem that Motorola radios do not like?

Thanks,
Grant

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HA2NON
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Re: Motorola Issue

Post by HA2NON »

Check the status page of the OS2 to find out what talkgroup the openSPOT2 is transmitting. Reflector traffic is sent usually to TG9 by the server, so you have to add TG9 to an RX group list in your transceiver, and assign this RX group list to all channels you use for the OS2.
Norbert "Nonoo" Varga, HA2NON
SharkRF Team

M7GSX
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Re: Motorola Issue

Post by M7GSX »

Hello,

Sorry perhaps I didn't explain very well.

My openspot2 is connected to talkgroup 2350 and I have that talkgroup in the RX group list of my radio. I am not connected to a reflector myself and I can hear most people perfectly fine, but looking on the brandmeister dashboard, it seems that if another HAM is using reflector 4400 to access that talkgroup, their call shows as being transmitted to talkgroup 2350 on the openspot dashboard, as it should, but it sometimes doesn't come through to my Motorola radio. Other radios do not have the issue.

As I said. Very strange!

Thanks,
Grant

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HA2NON
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Re: Motorola Issue

Post by HA2NON »

Make sure "Send no in-band data to modem" is checked on the Settings page, DMR settings section.
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M7GSX
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Re: Motorola Issue

Post by M7GSX »

Yes that option is checked. I was able to hear someone who was talking through the reflector yesterday, so it looks like I need to do some more testing!

M7GSX
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Re: Motorola Issue

Post by M7GSX »

I've just encountered the issue again, it seems to be certain DMR IDs that I'm not able to receive whilst they're using the reflector. "Send no in-band data to modem" is checked. Is there anything I can do to help diagnose?

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Re: Motorola Issue

Post by HA2NON »

Try to reset your Motorola's CPS to defaults.
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M7GSX
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Re: Motorola Issue

Post by M7GSX »

Thanks, but that seems unnecessary. I was able to hear that same person on the Motorola radio whilst talking through a local repeater on the Phoenix network. The settings are the same between both channels except frequency, color code and RX group list (which are all correct).

As I mentioned, this seems to be a new bug in the Openspot2 firmware. I did not have this issue in previous versions.

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Re: Motorola Issue

Post by M7GSX »

Just had it again with the original person I noticed the issue with. Could you either send me an older firmware version so I can confirm or let me know how to create a log that I can send to you please?

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Re: Motorola Issue

Post by HA2NON »

Please contact info@sharkrf.com and refer to this forum thread. We'll send you an older firmware, but as call handling has not changed in the past half year at least, it will be quite hard to guess what causes your issue. I have a Motorola DM4601 and it works without issues.
Norbert "Nonoo" Varga, HA2NON
SharkRF Team

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