OpenSpot 3 No Signs of Life

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n6rfi
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Joined: Sat Feb 22, 2020 3:20 pm

OpenSpot 3 No Signs of Life

Post by n6rfi »

My one month old OpenSpot 3 is completely unresponsive. Attempted multiple power sources, tried to charge battery, etc. Nothing. Reset attempts ( > 30 secs on WiFi button) have no apparent benefit.

Pressing power button for 7 seconds or longer is not successful either. I tried that both tethered to power and un-tethered.

It worked Thursday. Dead on Friday.

Thoughts? Ideas?

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HA2NON
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Re: OpenSpot 3 No Signs of Life

Post by HA2NON »

Do you see any LED light up on the device while pressing the power button?

Also, please try the following:

- Plug the openSPOT3 using a USB cable into the computer
- Press and hold both buttons on the openSPOT3 for at least 10 seconds

Does the status LED become steady white?

Release both buttons. The LED should become yellow and a flash drive should appear on your computer called BOOTLOADER. Do you see this drive on the computer?
Norbert "Nonoo" Varga, HA2NON
SharkRF Team

n6rfi
Posts: 7
Joined: Sat Feb 22, 2020 3:20 pm

Re: OpenSpot 3 No Signs of Life

Post by n6rfi »

As noted in an email conversation with SharkRF support, and shared here in case anyone else has similar trouble:

None of those steps worked. I purchased new USB C cables and still no success, whether I'm tethered to the computer or to the power supply. The OS 3 is completely unresponsive.

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HA2NON
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Re: OpenSpot 3 No Signs of Life

Post by HA2NON »

We wrote another email to you just now.
Norbert "Nonoo" Varga, HA2NON
SharkRF Team

n6rfi
Posts: 7
Joined: Sat Feb 22, 2020 3:20 pm

Re: OpenSpot 3 No Signs of Life

Post by n6rfi »

Thank you.

The battery connector was in fact loose. An almost imperceptible touch restored the connection and the device came to life. There was no apparent movement of the connector. Everything is working well for now, although now I am concerned about a bad solder joint or other issue I cannot see. Hopefully this will be reliable.

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