Cant connect to

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Posts: 1
Joined: Wed Jun 22, 2022 3:44 pm

Cant connect to

Post by KG5UN »

Trying to set up an Openspot2
I get to the point where I go to and enter the device ID number, it gives me an error:
Device information not found in the database. Make sure your SharkRF device is connected to the internet.
But the open spot is connected and I can hear traffic

Any suggestions?
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SharkRF team
SharkRF team
Posts: 6664
Joined: Fri Mar 25, 2016 3:33 pm

Re: Cant connect to

Post by HA2NON »

You need to manually upgrade the firmware on your OS2 first. You can find the instructions for the manual upgrade in the user manual on the Troubleshooting page.
Norbert Varga, HA2NON
SharkRF Team
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